I brought my vehicle to Lord’s Collision Experts at White Marsh because it was rear-ended recently. After examining it, they determined that work performed by a different body shop several years earlier was done improperly and the vehicle would be unsafe to drive again if those problems were not addressed as well. They immediately notified me and worked daily with the previous insurance company and body shop to come to a quick and successful resolution. Everyone from the owner to the support staff had my safety and well-being in mind. I can’t thank them enough for their dedication and integrity. I highly recommend the company and its staff.
Jake and his staff are absolutely FANTASTIC! A rock from an overpass cracked my moonroof, which was a total bummer. All of the other shops I spoke to said the replacement would take 4-5 days but Jake got it done in ONE so I wouldn’t have to get a rental. Not only that, he was so easy to work with and really went out of his way to accommodate my busy schedule! The repair looks GREAT and I couldn’t have asked for better service. Hopefully I won’t require collision repairs again, but if I ever do there’s no question on where I will go!
I was involved in a terrible accident with a driver who was under the influence of a very strong substance. The team here was very nice, very professional, and very knowledgeable. Sandra handled my case, and she was very honest about everything up front. Communication was great, she contacted me during each step of the process to keep me informed of what was going on. Jake was fun to talk to, and while they don’t realize it, talking to them helped me make decisions in finding a new car. My experience here was amazing, and I truly felt like I put my car in the Lord’s Hands! You can trust the awesome team at Lord’s to take care of you like family.
I recently brought my car to Lords Collision for multiple repairs. From the day my car entered this location until the time up pick I had the most respectful, pleasurable, & professional experience. I have never taken my vehicle to a place I didn’t have to hassle for an answer or update & the service here went above & beyond meeting all needs. Highly recommended!
We had two cars worked on by Lord's. They are great to work with. They are a direct repair shop for State Farm. They picked up our cars and worked directly with the insurance company. Fast and Professional. The staff are friendly and courteous. They went out of their way to make me feel comfortable with the entire process. I highly recommend them.
Lords Collision Experts At Whitemarsh is a US Car Repair based in White Marsh, Maryland. Lords Collision Experts At Whitemarsh is located at 11172 Pulaski Hwy, White Marsh, MD 21162, USA.
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